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TITLE:
ManageEngine SupportCenter Plus Multiple Vulnerabilities

SECUNIA ADVISORY ID:
SA48839

VERIFY ADVISORY:
Secunia.com
http://secunia.com/advisories/48839/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=48839

RELEASE DATE:
2012-05-01

DISCUSS ADVISORY:
http://secunia.com/advisories/48839/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
 * Last Update
 * Popularity
 * Comments
 * Criticality Level
 * Impact
 * Where
 * Solution Status
 * Operating System / Software
 * CVE Reference(s)

http://secunia.com/advisories/48839/

ONLY AVAILABLE IN CUSTOMER AREA:
 * Authentication Level
 * Report Reliability
 * Secunia PoC
 * Secunia Analysis
 * Systems Affected
 * Approve Distribution
 * Remediation Status
 * Secunia CVSS Score
 * CVSS

https://ca.secunia.com/?page=viewadvisory&vuln_id=48839

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
 * AUTOMATED SCANNING

http://secunia.com/vulnerability_scanning/personal/
http://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
Multiple vulnerabilities have been reported in ManageEngine
SupportCenter Plus, which can be exploited by malicious users to
disclose potentially sensitive information, bypass certain security
restrictions, and conduct script insertion and SQL injection attacks
and by malicious people to conduct script insertion attacks.

1) Input passed via the "countSql" POST parameter to
servlet/AJaxServlet (when "action" is set to "getWorkOrderCount") is
not properly sanitised before being used in a SQL query. This can be
exploited to manipulate SQL queries by injecting arbitrary SQL code.

2) Input passed via the "userName", "description", and "emailID" POST
parameters to sd/Request.sd when submitting a ticket is not properly
sanitised before being used. This can be exploited to insert
arbitrary HTML and script code, which will be executed in a user's
browser session in context of an affected site when the malicious
data is being viewed.

3) Input passed via the "fullName", "twitterId", and "jobTitle"
parameters to RequesterDef.do when editing a contact is not properly
sanitised before being used. This can be exploited to insert
arbitrary HTML and script code, which will be executed in a user's
browser session in context of an affected site when the malicious
data is being viewed.

4) Input passed via the "description" POST parameter to WorkOrder.do
when creating a request is not properly sanitised before being used.
This can be exploited to insert arbitrary HTML and script code, which
will be executed in a user's browser session in context of an affected
site when the malicious data is being viewed.

5) Input passed to the "backup_ids" parameter in BackupSchedule.do
(when "module" is set to "delete_backup") is not properly verified
before being used. This can be exploited to delete backup files.

6) The application allows database backup requests via
BackupSchedule.do without checking credentials. This can be exploited
to create a backup in a publicly accessible folder and disclose
sensitive information.

The vulnerabilities are reported in version 7.9 build 7903. Other
versions may also be affected.

SOLUTION:
Update to version 7.9 build 7905.

PROVIDED AND/OR DISCOVERED BY:
Robert van Hamburg

ORIGINAL ADVISORY:
ManageEngine:
https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7905

Robert van Hamburg:
http://www.exploit-db.com/exploits/18745/

OTHER REFERENCES:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

DEEP LINKS:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED SOLUTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXPLOIT:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

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About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

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Definitions: (Criticality, Where etc.)
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