-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20564.www2.hpe.com/portal/site/hpsc/public/kb/docDisplay?docId=emr_n a-c05054565 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c05054565 Version: 2 HPSBMU03562 rev.2 - HPE Service Manager using Java Deserialization, Remote Arbitrary Code Execution NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2016-03-21 Last Updated: 2016-03-24 Potential Security Impact: Remote Arbitrary Command Execution Source: Hewlett Packard Enterprise, Product Security Response Team VULNERABILITY SUMMARY A vulnerability in Apache Commons Collections for handling Java object deserialization was addressed by HPE Service Manager. The vulnerability could be exploited remotely to allow code execution. References: CVE-2016-1998 PSRT110060 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Service Manager Software 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40, 9.41 Server, Web-Tier, Windows Client, Service Request Catalog BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2016-1998 (AV:N/AC:L/Au:N/C:P/I:P/A:P) 7.5 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 Acknowledgement: The Hewlett-Packard Company thanks Markus Wulftange Markus Wulftange of Code White GmbH for reporting this vulnerability to security-alert@hp.com. RESOLUTION HPE has made the following mitigation information available to resolve the vulnerability in HPE Service Manager: https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsea rch/document/KM02176993 or upgrade as per below: For 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, Upgrade to SM 9.35 P4: SM9.35 P4 package, SM 9.35 ServiceRequestCatalog 9.35.0015 p4 - https://softwaresupport.hpe.com/km/KM02143502 SM 9.35 AIX Server 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143332 SM 9.35 HP Itanium Server 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143206 SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143388 SM 9.35 Linux Server 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143530 SM 9.35 Solaris Server 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143276 SM 9.35 Windows Server 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143589 SM 9.35 Webtier 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143447 SM 9.35 Windows Client 9.35.4001 p4 - https://softwaresupport.hpe.com/km/KM02143645 For 9.40, 9.41, Upgrade to SM 9.41.P2: SM9.41.P2 package, Service Manager 9.41.2003 p2 - Server for AIX - https://softwaresupport.hpe.com/km/KM02056235 Service Manager 9.41.2003 p2 - Server for HP-UX/IA - https://softwaresupport.hpe.com/km/KM02056249 Service Manager 9.41.2003 p2 - Server for Linux - https://softwaresupport.hpe.com/km/KM02056261 Service Manager 9.41.2003 p2 - Server for Solaris - https://softwaresupport.hpe.com/km/KM02056333 Service Manager 9.41.2003 p2 - Server for Windows - https://softwaresupport.hpe.com/km/KM02056309 Service Manager 9.41.2003 p2 - Web Tier - https://softwaresupport.hpe.com/km/KM02056291 Service Manager 9.41.0017 p2 ServiceRequestCatalog - https://softwaresupport.hpe.com/km/KM02056377 Service Manager 9.41.2003 p2 - Windows Client - https://softwaresupport.hpe.com/km/KM02056321 HISTORY Version:1 (rev.1) - 21 March 2016 Initial release Version:2 (rev.2) - 24 March 2016 Changed CVSS score, credited researcher Third Party Security Patches: Third party security patches that are to be installed on systems running Hewlett Packard Enterprise (HPE) software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HPE Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hpe.com. Report: To report a potential security vulnerability with any HPE supported product, send Email to: security-alert@hpe.com Subscribe: To initiate a subscription to receive future HPE Security Bulletin alerts via Email: http://www.hpe.com/support/Subscriber_Choice Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://www.hpe.com/support/Security_Bulletin_Archive Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HPE General Software HF = HPE Hardware and Firmware MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PV = ProCurve ST = Storage Software UX = HP-UX Copyright 2016 Hewlett Packard Enterprise Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise and the names of Hewlett Packard Enterprise products referenced herein are trademarks of Hewlett Packard Enterprise in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1 iQEcBAEBAgAGBQJW9FY4AAoJEGIGBBYqRO9/uHwIANetM+6r1i38dqanLJk6w3/9 iociRMfcQG3oH6Est5uRP7hIg3Yy6PfUoY/DQsYVUiFuMnGPgzpquHFF417/X2aw mn193xR0taj0UGhddYoMrOcAPaUBq2A2e59EJxBa8ItPm/OsmqRaVpPdHP4e7Xf8 8/oBrkj3pUIcBLA7duio85X1pjZOdzHTEG3DGTTW6jKEEzSbZJkYCopqoCHSp0Vc LlgBgSOI1zpDgLlGqt79uth4IASVVrCnwEB2lWyCXQYY7Onayszp+6ScFtWKPyJU D5nK33w31WMdB4fcbV5f6kr5pukJvm5mbAOAElUCozHUoSmF1rwkeqh3uY47JQw= =56hk -----END PGP SIGNATURE-----