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Note: the current version of the following document is available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/
docDisplay?docId=emr_na-c03748875

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c03748875
Version: 3

HPSBMU02872 SSRT101185 rev.3 - HP Service Manager, Remote Disclosure of
Information, Cross Site Scripting(XSS)

NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.

Release Date: 2013-10-30
Last Updated: 2013-10-30

Potential Security Impact: Remote disclosure of information, Cross Site
Scripting(XSS)

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
Potential security vulnerabilities have been identified with HP Service
Manager Web Tier running on Windows. Service Manager Web Tier is vulnerable
to remote disclosure of information and cross site scripting (XSS).

References: CVE-2012-5222 , CVE-2013-2321 (XSS)

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager v7.11 Web Tier
HP Service Manager v9.31 Web Tier
HP Service Manager v9.30 Web Tier

BACKGROUND

CVSS 2.0 Base Metrics
===========================================================
  Reference              Base Vector             Base Score
CVE-2012-5222    (AV:N/AC:L/Au:N/C:P/I:P/A:P)       7.5
CVE-2013-2321    (AV:N/AC:L/Au:N/C:P/I:P/A:P)       7.5
===========================================================
             Information on CVSS is documented
            in HP Customer Notice: HPSN-2008-002

RESOLUTION

HP has provided an update for Service Manager Web Tier that resolves the
security vulnerabilities. Download and install the update from The HP
Software Support Online (SSO).

SM 9.31P2 Web Tier
Web Tier 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00424

SM v7.11 Web Tier
Web Tier 7.11.655 p21
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00488

HISTORY
Version:1 (rev.1) - 29 April 2013 Initial release
Version:2 (rev.2) - 24 September 2013 added Service Manager v9.30 Web Tier to
list of impacted versions
Version:3 (rev.3) - 30 October 2013 added HP Service Manager v7.11 Web Tier
to list of impacted versions

Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel.  For other issues about
the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin Archive: A list of recently released Security Bulletins is
available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

Copyright 2013 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits;damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.

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